Our story

Built on trust, word of mouth, and doing the job properly.

Cleaners Durham was founded on the same idea as every long-lasting local business: do the work properly, look after your customers, and let word of mouth do the marketing. We started out cleaning a handful of homes in DH1 and have grown almost entirely through neighbours recommending us to neighbours.

Today we look after hundreds of homes, holiday lets and small businesses across the city, the university quarter and the surrounding villages. Most of our customers have been with us for years.

Durham is a city that takes pride in its character. The cathedral, the castle, the old streets, the working villages around it. We try to clean for it in the same spirit — careful, thorough, no rush.

400+ Happy customers across the city and villages
They've been cleaning our place every fortnight for nearly two years. Always reliable, always thorough, and the same cleaner each time — we've all become friends.
What we believe

How we work, and why

The same cleaner, every time

Wherever we possibly can, you'll have the same cleaner each visit. They learn your home, your quirks and your preferences.

Fairly paid, well trained

Our cleaners are employees, not gig workers. Paid above industry average, properly trained, and they stay with us long-term.

Vetted & DBS-checked

Every single cleaner is reference-checked, interviewed in person, and DBS-cleared before they work a single shift.

No hidden fees, ever

Clear, fixed quotes up front. No surprise call-out charges, no fuel surcharges, no minimum contracts to lock you in.

Eco-friendly as standard

We clean with plant-based, kid-and-pet-safe products on every domestic visit. Better for your home, your family, the environment.

Properly local

We live in Durham. Every cleaner drives ten minutes between jobs, not an hour. That means more reliable, more flexible, and we care about our reputation here.

Reassurance

The boring-but-important bits

The credentials, insurance and small print to give you peace of mind before someone steps through your door.

£5m public liability insurance

Comprehensive cover for every visit, with documentation available on request.

DBS-checked cleaners

Every cleaner has a current enhanced DBS certificate. Copies held on file and available for inspection.

Employed, not subcontracted

Our cleaners are direct employees on PAYE. That means accountability, training and proper backup.

48-hour satisfaction guarantee

Not happy with something? Tell us within 48 hours and we'll come back and put it right at no charge.

Get started today

Free quote, no pressure. We'll talk you through what you need and what it'll cost.